RETIA, a.s., which has a global presence, was founded in Pardubice in 1993 by a team of top experts from the fields of processing, displaying and transmitting radar signals and the telecommunications sector.
RETIA profiled its business division of ReDAT recording systems from the telecommunications sector. The division provides a sophisticated system for recording voice, image and other relevant data, which are automatically analyzed to be available to system users in a clear and structured form. The ReDAT system for dispatch centers ensures that you will be able to analyze, monitor online or simply control the arising situations comprehensively at any time using all available means. ReDAT helps improve the skills of agents and dispatchers, reduces the costs of their training, and thus makes operations more efficient and improves services.
Our customers using the ReDAT system include major mobile operators, large banks, integrated rescue system components, companies managing railway routes, air traffic control or successful commercial contact centers.
Contact:
RETIA, a.s.
Pražská 341, 530 02 Pardubice
E-mail: redat@retia.cz
Phone: +420 466 852 111